If the B button is missing in Encompass

Learn what to do if the B button is missing in Encompass.

• What is the B button?
• First, check the two settings below
  • Setting A - Integration roll out
  • Setting B - Included in limited integration roll out
• B Button Behavior Guide
• If the B button is still missing
  • Blend Disclosures Requirement Setting
  • CX.BLEND.DISCLOSURES.REQ field setting
  • EllieMae Disclosed Loans Setting

Note: For Encompass users that utilize the KensieMae plugin.

What is the B button?

The Blend Quick Access Button, most commonly known as the “B button”, provides quick access to essential utilities in Blend.

If the button isn’t present in an Encompass file, users will not be able to issue disclosures through Blend or retrieve packages.

First, check the two settings below

Setting A - Integration roll out

The Limited roll out of the integration is a global setting found in the Blend Integration Settings. Any changes made here will impact all loans.

If the Limited roll out of the integration setting is checked, loans will not be disclosed through Blend by default and the B button will not be displayed unless the setting Included in limited integration roll out is checked at a loan level.

1. Click KM Tools.
2. Select Blend Integration in Utility Manager.
   

Check the Integration roll out setting in the API Config tab.

Setting B - Included in limited integration roll out

The Included in limited integration roll out checkbox in the Blend Integration form, enables the B button on Encompass files when the Integration roll out setting is checked.

If the Integration roll out setting is not checked, the checkbox above has no impact.

B Button Behavior Guide

If the B button is still missing

If the B button is still missing after checking settings A and B above, check the settings below to ensure the setting is configured to issue disclosures in Blend. If the settings below are set to issue disclosures outside of Blend, the B button will not appear.

Blend Disclosures Requirement Setting

The Require all loans be disclosed through Blend setting is required to enable the B button. If this setting is not checked, the B button will not appear on any loan.

1. Navigate to the KM Tools
2. Click the Blend Integration tile in the Utility Manager
3. Click the Disclosures tab
   

CX.BLEND.DISCLOSURES.REQ field setting

If the setting Require all loans be disclosed through Blend is checked, and the B button is still missing on a loan, check the setting CX.BLEND.DISCLOSURES.REQ as it overrides the global setting.

• If CX.BLEND.DISCLOSURES.REQ is set to YES, disclosures will be issued through Blend, displaying the B button.
• If CX.BLEND.DISCLOSURES.REQ is set to NO, disclosures will be issued outside of Blend, and the B button will not be displayed.

1. Navigate to Forms in the Encompass file.
2. Open the Blend Integration form.
   

The CX.BLEND.DISCLOSURES.REQ field is located at the bottom of the form.

EllieMae Disclosed Loans Setting

If the Honor EllieMae eDisclosures (non-Blend eDisclosures) setting is checked, it disables the Blend integration when disclosures have been issued outside of Blend, thus turning off the B button.

If this is the case, and you wish to issue disclosures in Blend, this setting must be unchecked.

1. Navigate to the KM Tools
2. Click the Blend Integration tile in the Utility Manager
3. Click the Disclosures tab
   

If your settings are properly configured, the B button should appear as long as the loan is synced to Blend. If the loan is not synced, refer to How to re-establish borrower sync with the KensieMae plugin to learn more.

Note

• Any changes made apply during each loan open event. Please close and re-open the Encompass file for changes to take effect.
• Access to these configuration settings might require elevated access in Encompass. If you don't have access to these tools, contact your Encompass administrator for assistance.