How to sync eConsent status from Blend to Encompass

Learn how to re-sync eConsent between Blend and Encompass when there is a mismatch.

• How to check if there is a mismatch
• Clear eConsent status from the Blend Integration form
• Get the latest eConsent status from Blend
• Verify that the eConsent status matches

How to check if there is a mismatch

Go to the Borrower information section in the Blend application and compare it to the eConsent Status in Encompass.

eConsent status declined in Blend

eConsent status in Encompass reflects “Accepted”

Clear eConsent status from the Blend Integration form

1. Go to Forms in the Encompass file
2. Open the *Blend Integration* form
   
3. Click the X next to the CX.BLEND.B1.ECONSENT.STATUS field
   
4. Reset Hash
5. Save the loan file in Encompass

Get the latest eConsent status from Blend

1. Go to the Disclosure Tracking Tool in the Encompass file
2. Click the B button in the Disclosure History to get the latest eConsent status from Blend

The eConsent status in Encompass should now match the status in Blend.

Verify that the eConsent status matches

1. Click the magnifying glass icon next to the eConsent field in the Disclosures Tracking tool
   
2. The eConsent Status should now match
   
3. Save the loan file in Encompass