Changing a Settlement Agent in the Lender UI

Modified on Thu, Apr 10 at 4:37 AM

This feature allows a lender user to remove, add, or edit a settlement agent's information for closing packages that have been sent out without needing to cancel a closing package or redraw a package.

Note: Please check with your internal admin to ensure the following steps apply to your lender's processes.

Prerequisites

Closing documents have been sent, current closing status is SENT
Closing date is today or a future date

Remove Settlement Agent

1. To remove an existing Settlement Agent, click the "x" beside the corresponding Settlement Agent.

2. Click Save.

Add a Settlement Agent

1. To add a Settlement Agent, click "+ Additional party"

2. Add the Settlement Agent email.

3. Click Save.

The newly assigned Settlement Agent will receive an email not

Note: Once the lender clicks "Save", the previously assigned Settlement Agent will no longer have access to the closing documents/ file.

Edit a Settlement Agent

1. In the email field for the Settlement Agent, change the existing Settlement Agent's email.

2. Click Save.

Notifications will be sent to the added contact emails they may access the documents.

Note: Lenders using Encompass can also add additional settlements agents after the loan is sent for closing.

If the loan is redrawn and resubmitted, the additionally added settlement agents will be removed and will need to be added in again after the resubmission is completed.

Settlement agents - Settlement Agent Workspace

The newly added settlement agent will receive all closing documents and details. The closing package will be split between wet sign, witness documents and eSign ahead closing documents.

1. Settlement agent would print the Ink Sign documents for closing.

2. The eSign closing status will change to Signed once the documents are signed by the borrower.

Resources:

Pipeline View - Settlement Agent Workspace

Document Upload - Settlement Agent Workspace

FAQs - Settlement Agent Workspace

DISCLAIMER: The features on this page may not be applicable to your institution. Please reach out to Blend Support for more information on what features are enabled for your use.