Questions a borrower may ask about their hybrid closing

Understanding the Hybrid Process:

What exactly is a Hybrid eClose? How is it different from a traditional or fully digital closing?

A hybrid closing is where all of the non-notarized documents are eSigned whereas the notarized docs are still signed in the presence of a notary. Fully digital means that all documents are signed digitally and a traditional closing is when all documents are signed by hand. 

Why is my lender offering me this option? What are the benefits for me?

Qualifying for a digital closing means you have an opportunity to eSign some or all of your closing documents ahead of closing. This is a big benefit to you for a few reasons:

• More secure than paper: Unlike paper docs, all personal information is password protected through our digital closing platform. 
• eSign from anywhere: Rather than signing everything at the closing table, some or all can be eSigned in the comfort of your home.
• Save time at closing: Reviewing and eSigning ahead of time gives you a chance to ask questions and can save up to an hour or more at closing.

Will I still need to meet someone in person for any part of the closing?

Yes! For any notarized documents, you’ll still meet with the notary to sign those.

Documents & Signatures:

Which documents will I sign electronically, and which ones will need a physical signature?

Any document not requiring a notary will be able to be eSigned. 

Do I need any special software or equipment to do the eSignatures?

No special software or equipment other than a computer or cell phone with internet access.

What will the eSignature experience be like? Do I need to print anything out beforehand?

Applying your online signature is as simple as clicking a button. The same experience 

Security & Logistics:

How is my personal information protected during the Hybrid eClose?

All personal information is password protected through our digital closing platform. 

If there are documents to be signed in person, where will that happen and how is it scheduled?

Your lender and title company will coordinate the date and time of the closing appointment with you. 

What happens if I have questions or need help during the electronic part of the closing?

Please reach out to your loan team to help if you run into any trouble or have technical difficulties eSigning your closing documents. 

Overall Experience:

Can you give me an idea of how long the entire closing process will take with a Hybrid eClose?

eSigning your non-notarized docs can take as little as a few minutes and the closing appointment to sign the rest around 30 minutes.

What happens if I don't eSign by the time of the scheduled closing appointment?

No problem. Your Title/Settlement agent will be able to help you complete the eSign documents during the closing appointment or will have wet sign documents available.