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Date Available: Beta 4/15/25, Prod 5/13/25
Which customers are impacted?: This will impact all customers who have Delayed Account Creation disabled.
Required?: Yes, this is a required release. Required releases are features that Blend wants to standardize in the codebase, and typically do not require additional configuration.
How to turn on: This feature will be automatically enabled on the dates listed above.
Purpose of Update and Benefit: This feature was built to help streamline the login experience for existing users who attempt to start a new application using the 'create-account' page.
Current Behavior: Existing users who attempt to submit their information on the '/create-account' page will trigger an error message "A user with this email already exists. Please sign in to continue.”
New Behavior:
Existing users who attempt to submit their information on the '/create-account' page will be automatically redirected to the '/signin' page. They will be shown the following message: "We found an account associated with the email you entered. Continue to view your existing applications or start a new one." Their email from the 'create-account' page will be pre-populated for added convenience. URL parameters and the intended application type users were attempting to start will carry forward through the sign-in process.
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