Password Reset for Lender Users

If you forgot your Blend password, please follow the steps described below to reset it.

• If you forgot your password
• How to change your password while logged in
• What is SSO?
• How do I know if I'm an SSO user?

Note: This article applies to lenders who log in to Blend using email and password credentials. For Single Sign-On (SSO) lenders, follow your internal procedures or contact the administrator at your organization for assistance.

If you forgot your password

1. Visit the log-in page.
2. Click Trouble signing in?
   
   
3. Enter your lender email address and click Send link.
   
   
4. Check your inbox for a Password Reset Request email.
   
5. Click Reset Password. If the button is not visible, click the reset link located at the bottom of the email.
   Make sure to check your junk/spam folders. If you don't see the email, refer to Troubleshooting Email Delivery to learn what you can do.
   Note: Blend does not send password reset emails if your login method is SSO.
   
6. Create a new password, retype the password to ensure it matches, then click Continue.
   

   Password Requirements 12 or more characters An uppercase letter A lowercase letter A number A special character (! # $ ? % @)

7. The password has been successfully changed. Proceed to log in.

How to change your password while logged in

1. Go to Your settings.
2. Click Account.
   
3. Click Password.
4. Enter your current password, and type a new password twice.
5. Click Save Changes.
   
6. You will be logged out after successfully changing your password. Proceed to log in with the new credentials.
   

What is SSO?

Single Sign-On (SSO) is a login method that allows a user who is already signed in to one service, to be automatically signed into another service. An example of this is Sign in with Google or Sign in with Apple which you see on many sites today.

If your organization is configured with SSO, you log in to your organization and typically, you can log in to Blend with a link provided by your administrator without the need to enter your credentials again.

Blend offers lenders the option to configure SSO and make the login experience more seamless for lender users.

Note: If you are an administrator and wish to configure lender SSO for your organization, please contact Blend Support.

How do I know if I'm an SSO user?

If you log in to Blend using email and password credentials on the screen below and log in successfully, you are not an SSO user.

If you log in to your organization, and then you log in to Blend with a link provided by your administrator, you are likely an SSO user.