Manage Borrowers Save Returns to the Loan

Posted 1 day ago by Kelly Chen

K
Kelly Chen Admin

Date Available: Beta 10/9, Prod 10/9


Which customers are impacted?: Lenders who opt-in.


Required?: No, opt-in.


How to turn on: This will not be automatically enabled for our customers. It will be available beginning on the dates listed above. If you’d like to take advantage of this functionality, please email support@blend.com.


Purpose of Update and Benefit: Loan officers expect the Save button on the Manage Borrowers page to return them to the loan. When no changes had been made, Save appeared to do nothing, so loan officers read it as a failed save. Save now reliably returns them to the loan every time.


Current Behavior: On the Manage Borrowers page, clicking Save after making changes saves those changes and returns the loan officer to the main loan page. Clicking Save with no changes has no visible effect, leaving the loan officer on the Manage Borrowers page and giving the impression that the save did not go through.


New Behavior: When enabled, clicking Save on the Manage Borrowers page returns the loan officer to the main loan page every time, whether or not changes were made. Saving behaves exactly as it does today.

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