Truework Marketplace Modal: Pre-Populated Verified Employers

Posted 1 day ago by Kelly Chen

K
Kelly Chen Admin

Date Available: Beta 6/9, Prod 6/16


Which customers are impacted?: Lenders with the Truework marketplace modal enabled


Required?: Yes, this is a required release. Required releases are features that Blend wants to standardize in the codebase, and typically do not require additional configuration. 


How to turn on: This feature will be automatically enabled on the dates listed above.


Purpose of Update and Benefit: When a borrower opens the Truework marketplace modal after already completing income verification for an employer, they were being prompted to re-authenticate employers Blend already had income data for. This update eliminates unnecessary friction in the income verification workflow by surfacing already-verified employers directly in the modal.


Current Behavior: When a borrower opens the Truework marketplace modal after a successful instant income hit, previously verified employers are not shown. If the borrower submits without adding new employers, the income task hangs and eventually errors. To continue, the borrower must either enter income details manually or navigate back multiple screens to resume the application.



New Behavior: The Truework marketplace modal pre-populates already-verified employers, shown with a green checkmark and a "Verification in progress" status. Borrowers can click "I'm done, submit" to advance through the income workflow without re-authenticating or adding new employers.


 

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