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(Note: you can download the Release Notes PDF in the Release Notes PDFs section in Help Center)
For this release, we anticipate the following introductions in your environments. Major features are documented in the Blend Knowledge Base accessible at help.blend.com.
If that resource does not answer your question, please reach out to Blend Support.
Announcements (1)
(New) Blend-Encompass Additional Services Integration Removed from Encompass SmartClient on February 19, 2024
We’ve previously communicated that the Encompass Additional Services integration has been deprecated from support. We are sharing communication that on approximately 2/19/24, the legacy integration that has been accessed within Encompass SmartClient under Services - > Additional Services -> Blend will no longer be accessible. This integration no longer is needed as all customers have been migrated to our NextGen integration or have alternate means of exporting loans from Blend to Encompass.
Maintenance Announcements (2)
(Update) RDS Instances Upgrade
Update 2/2: The copy for this maintenance announcement has been updated to be more explicit about the affected services for this downtime.
Description:
We will be upgrading our RDS instances in our Beta and Prod environments to take advantage of AWS's new graviton instances. All instances in Beta and Prod that are currently running on non-graviton instances will be switched to graviton ones. This will require a small amount of downtime for several services at Blend.
Will there be downtime associated with this maintenance?
Yes
If there will be downtime, will any failed tasks be retried after maintenance is done?
All affected tasks will be retried after maintenance is finished, particularly disclosures.
What services or products are affected?
App-engine,borrower-sync,coordinate-organizer,disclosures,envelope,event-comparer,identity,income-verification,platform-reports,pricing
For the App-engine service:
App engine will not be able to handle module registration while the upgrade is in progress. This may result in errors in external app engine module service pods starting as a good chunk of them perform module registration on pod startup.
For documents and disclosures services (borrower-sync, coordinate-organizer, envelope, disclosures):
We will have a platform level outage for documents, eSign, and disclosure systems. Some LOS synchronization of borrowers will be unavailable.
For platform services (event-comparer, platform-reports):
These are Blend internal services not currently being used by any customers and do not serve the reporting endpoints that are being used by customers. No impact to customers expected while these services undergo this maintenance.
For all other services listed:
All of these other services listed, including services that rely on them, will likely experience downtime or have higher rates of errors during the upgrade.
How will this impact the borrower app?
Some requests related to the services and products listed above may fail to the app during this time. All areas of the app will be affected.
How will this impact the lender app?
Some requests related to the services and products listed above may fail to the app during this time. All areas of the app will be affected.
Beta period:
12am-2am PT ~ Thursday Feb 15th 2024
Prod period:
12am-2am PT ~ Thursday Feb 22nd 2024
Email and SMS Database Maintenance
Description:
Blend will be conducting maintenance on the Email and SMS database. This will result in a 5-minute downtime window.
Will there be downtime?
Yes
If there will be downtime, will any failed tasks be retried after maintenance is done?
No
What services or products are affected?
Email communications, SMS communications, Blend MFA
How will this impact the borrower app?
Borrowers may see an error message when attempting to complete an application during this time. There may be issues with performing MFA during this time. After the downtime, the borrower will be able to retry any failed actions.
How will this impact the lender app?
Lenders will receive an error message when attempting to send follow ups, invite the borrower to an application, or perform MFA during the downtime.
Time periods for beta?
No impact in beta
Time periods for prod?
February 6, 2024: 12am-1am PST
Preview Environments (Test/Dev/Beta) (5)
Production Environments (Test/Dev/Beta) (3)
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