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Date Available:
Updated - Beta 6/20, Prod 7/18
Which customers are impacted?:
All customers who have Close enabled.
How to turn on:
● This feature will be automatically enabled for all customers on the dates listed above.
Purpose of Update and Benefit:
Scheduling V1 allows borrowers to schedule closing appointments and share their preferences within the Blend platform. Once their preferences are received, the settlement agent is able to confirm the time when the notary can meet the borrower.
Note: Enabling Scheduling V1 is a prerequisite to enable the Scheduling V2 feature.
Current Behavior:
Scheduling the closing appointment happens outside of Blend platform.
New Behavior:
Scheduling closing appointments happens within the Blend platform. Borrowers will be prompted to share their appointment preferences on the borrower app which prompts the settlement agent to confirm one of the appointment times chosen by the borrower.
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