(Update) Role Permission Updates for Home Equity (Branch Banker)

(Update) 12/11/24 The role permissions enhancement has been updated to an opt-in release. If you would like to see the permission updates, please reach out to your Blend representative. 

As a note, enabling this release will set all users who have access to HE loan types on Banker to “Never” by default. Role permissions will need to be reviewed and reset to their desired state.  

Date Available: Opt-in 

Which customers are impacted?: Branch Banker (LUS) Home Equity 

Required?: 

• No, this is an opt-in release. 

How to turn on: 

• This will not be automatically enabled for our customers. It will be available beginning on the dates listed above. If you’d like to take advantage of this functionality, please email support@blend.com.

Purpose of Update and Benefit: We have implemented updates to the user roles and permissions for Home Equity (Branch Banker). These permission updates allow for more granular control over loan application workflows, ensuring users can only perform actions (save/submit) that align with their role.

Current Behavior: The role permission “can save loan” and “can submit loans” did not exist and did not apply to the Home Equity (Branch Banker) products. 

New Behavior: 

With this update, roles can be configured to allow or deny saving loans and submitting loans for Home Equity (Branch Banker) users. 

"Can Save Loans" Permission:

• When the "Can Save Loans" permission is enabled, users will be able to save HELOC/HELOAN loan applications.
• When the "Can Save Loans" permission is disabled, users will not be able to save HELOC/HELOAN loan applications.

"Can Submit Loans" Permission:

• When the "Can Submit Loans" permission is enabled, users will be able to submit HELOC/HELOAN loan applications.
• When the "Can Submit Loans" permission is disabled, users will not be able to submit HELOC/HELOAN loan applications.

This update will allow the financial institution to gate saving and submitting loans to specific role types. For example, if the institution wants only branch bankers to create loan applications but prefers to have another individual finalize and submit the loan, they can now restrict the "Submit Loans" permission to specific roles, effectively gating the submission process. This ensures that each user only has access to the actions they’re authorized to perform, enhancing workflow control and security.

Select users will be able to configure these updates in Setup -> role permissions. Enabling this release will set all users who have access to HE loan types on Banker to “Never” by default. Role permissions will need to be reviewed and reset to their desired state.

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