Ivan Guzman
Passionate about music and technology.
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How to assist borrowers with login issues
Learn how a loan officer can assist a borrower if they are experiencing login issues including password resets, locked, and dormant accounts. Resend a borrower's activation link How a borrower can...
Tax Transcripts Integration
Blend has integrated Equifax’s IRS Income Verification Service into our platform. Through this integration, lenders who use Equifax as their Income Verification Express Service (IVES) tax transcrip...
Adjusting the timing and total number of email reminders
Loan team members can set the timing and total number of email reminders sent to borrowers for incomplete applications, incomplete follow-ups, and incomplete disclosure packages. They can also set ...
How to contact Blend Support
If you have a question, issue, or feature enablement request, give us the details so we can assist. We are happy to help! Ways to contact Blend Blend Community Request Form Chat Widget Ways ...
A user with the email already exists
Learn what to do if a borrower reports the following alert when signing up for a new loan. A user with the email "afirstimer@email.com" already exists What causes this alert? This alert will b...
Guide to understanding Asset Statement follow-up events in Blend's activity log
Learn how to interpret activity events for Asset Statement follow-ups to understand when borrowers successfully connect their accounts, manually upload copies of their statements, or remove their a...
How to find the Asset Reference Number (RefID)
Learn how to find the Asset reference number (also known as Asset reference ID or Ref ID) in Blend. How to find and copy the Asset reference number from the loan overview in Blend View the Asset r...
Troubleshooting in Blend
Sometimes we hit a snag, but thankfully there are many basic troubleshooting steps you can take that will resolve most errors. We’ll cover some of those in this article starting from the least path...
How to Reset Hash using the KensieMae plugin
Learn how to Reset Hash in Encompass using the KensieMae plugin, to reset the connection between Blend and Encompass. Note: Elevated access in Encompass might be required to complete the steps ...
Subscribe to Product Updates
Blend Release Notes are published in the Product Updates section in Blend Community. Learn how to subscribe to Product Updates to stay informed on Blend releases. Follow the Product Updates topic...