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Tracey M henley

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Activity overview

Latest activity by Tracey M henley
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    Tracey M henley created a post,

    Custom email on Follow Ups

    When a loan officer adds a custom message at the bottom of follow-up items, we are not seeing the custom information the LO added was sent to the borrower. 

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    Tracey M henley created a post,

    Resending invites

    When loan officers resend invites to borrowers because the borrower can't find the invitation or they can't sign in for some reason, the borrower gets the message to start an application, which we ...

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    Tracey M henley created a post,

    Email already in use

    When we have borrowers that have multiple loans with us, they sign into Blend and get a message that the email already exists and can't go any further.  What is the work-around for this?  

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    Tracey M henley created a post,

    Entering a grant in Blend

    How does an LO enter a grant in Blend?

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    Tracey M henley created a post,

    Asset statements

    Answered

    If a loan officer enters a loan in Blend are they able to connect assets for the borrower?

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    Tracey M henley commented,

    Thank you.

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    Tracey M henley created a post,

    Blend Mobile

    Answered

    What notifications does the loan officer see in the Blend app for what the borrower has completed?  I.E.  If the borrower completes the IDP, will the LO see notification?