Encompass WebCenter sunset

Linda Weeks

July 10, 2023 21:50

With Encompass WebCenter sunsetting, we need to switch to Consumer Connect. We will be using CC only for HTML emails to Escrow, Insurance and other 3rd Parties. Nothing else within our setup would actually require CC, as all other Borrower tasks, including disclosures are done in Blend. So we are planning to set Borrower Loan Portal > "Allow Borrowers to apply for a loan from Borrower Portal Home page" to OFF. Any Blend users have experience using CC in this way? It should be fine, but I thought I would ask. Any advice would be much appreciated! 

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  Cathy Daust

  July 11, 2023 14:34

  We were using Consumer Connect while implementing Blend.  It is messy to use both.  There is a setting in Encompass (accessed using F9 and selecting the Blend card) to allow for both.  However, this means that only loans begun in Blend will use Blend for eSiging etc.  Your borrowers would need to have 2 separate user accounts in order to access everything you want the to do in Blend and then a Consumer Connect account to access the pieces you want completed or access there.  We have now converted completely to Blend and no longer use Consumer Connect.  

   

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  Linda Weeks

  July 13, 2023 16:33

  Yes, we are planning on doing that also. During the rare occasion that a loan is started in Encompass, we will sync to Blend right away. Then eConsent/Disclosures go through Blend, which is good. My main concern was the HTML emails going out to 3rd parties (escrow, insurance primarily). That uses a subset of CC functionality. 

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