Support
A collection of troubleshooting and how-to guides
Blend Platform Support
- How to assist borrowers with login issues
- Lender Multi-Factor Authentication (MFA)
- A user with the email already exists
- Blend Security
- Blend's Reference loan number and UUID
- Common Credit Pulling Issues (Credit FAQ)
Blend - Encompass Integration Support
- A Blend loan has yet to be created with this loan file
- Added, removed, or switched a borrower in Encompass using the KensieMae plugin but it didn't sync to Blend?
- Encompass Export Errors
- How to create a Follow-Up Only/Post Submission loan in Encompass using the KensieMae plugin
- How to push an Encompass file back to Blend
- How to re-establish borrower sync with the KensieMae plugin