Learn how to Reset Hash in Encompass using the KensieMae plugin, to reset the connection between Blend and Encompass.
Reset Hash resolves authentication errors after correcting borrower information in Encompass to match what's in Blend.
Note: Elevated access in Encompass might be required in order to complete the steps below. If you don't have access to these tools, reach out to your Encompass administrator for assistance.
1. Navigate to Forms in the Encompass file
2. Open the Blend Integration form
3. Locate the Blend Plugin Fields section in the bottom right corner of the form
4. Click Reset Hash
5. Save the loan file in Encompass
DISCLAIMER: The features on this page may not be applicable to your institution. Please reach out to Blend Support for more information on what features are enabled for your use.
Article is closed for comments.