Learn how to Reset Hash in Encompass using the KensieMae plugin, to reset the connection between Blend and Encompass.
Note: Elevated access in Encompass might be required to complete the steps below. If you don't have access to these tools, reach out to your Encompass administrator for assistance.
Why do I need to reset hash?
Reset Hash resolves authentication errors after correcting borrower information in Encompass to match what's in Blend to repair borrower sync.
Steps to reset hash
- Navigate to Forms in the Encompass file
- Open the Blend Integration form
- Locate the Blend Plugin Fields section in the bottom right corner of the form
- Click Reset Hash
- Save the loan file in Encompass
DISCLAIMER: The features on this page may not be applicable to your institution. Please reach out to Blend Support for more information on what features are enabled for your use.