If you get an error when trying to set up an eSignature on a follow-up

Learn what to do if you experience 'An error occurred while trying to set up an e-signature, please try again.' when setting up electronic signatures on a custom follow-up in Blend.

An error occurred while trying to set up e-signature, please try again.

This error is typically caused by your browser's pop-up blocker. Here's what you can do:

1. If you are using Google Chrome, try setting up the e-signature again
2. Click on the pop-up blocker icon
3. Select Always allow pop-ups and redirects from option
4. Click Done
5. Try again

For other browsers, follow the steps linked below.

• Microsoft Edge - Block or unblock pop-ups in Microsoft Edge
• Mozilla Firefox - Pop-up blocker settings, exceptions, and troubleshooting
• Safari - Allow or block pop-ups in Safari on Mac

DISCLAIMER: The features on this page may not be applicable to your institution. Please reach out to Blend Support for more information on what features are enabled for your use.