Blend aims to power income verification needs of lenders across the Blend platform. With multiple data providers, Blend provides a fully integrated single solution with greater coverage and a consistent experience leveraging an array of strategies to verify income and employment.
- Borrower Consent for Blend Income
- Instant Lookup Workflow
- How borrowers can review Blend Income's Instant Lookup information
- Login-Based Provider Workflow
- Blend Income Report Generation
- MyPay (Military Pay) Integration
- The Blend Income workflow described in this article applies to lenders with Blend Income enabled. If you’re interested in Blend Income please reach out to your Blend account team.
- The use of browser pop-ups and third-party cookies is required for Blend Income to work properly.
Borrower Consent for Blend Income
If lenders have enabled upfront credit consent in addition to Blend Income, the consent terms will be available when clicking the Credit and Consumer Report Consent hyperlink. For lenders who do not have upfront credit enabled, the hyperlink will say Income Data Authorization.
Lenders configured with consumer Single Sign On (cSSO) or Delayed Account Creation (DAC), these consents will appear at the bottom of the Getting Started milestone during the application. For all other lenders, borrowers will see the consent terms on the sign-up page.
Instant Lookup Workflow
Blend Income’s Instant Lookup workflow attempts to find a borrower’s income and employment information using the borrower’s Social Security Number (SSN) and Date of Birth (DOB). Borrowers will enter this in the Getting to Know You section of the application. If the hit is successful, Blend will generate a report in the Documents tab of the borrower's home, and in the Docs tab of the lender application.
When borrowers reach the Income section of the application, they will see a pre-fill screen that summarizes the income and employment information that was received from the Instant Lookup hit.
How borrowers can review Blend Income's Instant Lookup information
Borrowers can review Blend Income's Instant Hit information for accuracy. If the information is correct, they can simply click Agree and proceed to continue with the rest of the application. If the information is incorrect, they can remove the employer from the results.
- Click View annual income summary in the employer card to open up a dialog that will show employment and income information for the last 2 years.
- If the information is incorrect, borrowers can click Remove to remove the employer from the results.
To continue with the application, borrowers can click Agree and proceed if all the information is accurate and up to date. If the results were removed accidentally, borrowers can click Undo to add them back.
If Blend Income results are removed, borrowers will be able to manually enter income and employment information. Borrowers will have the opportunity to edit any employment and/or income information before submitting the application.
Note: These changes are not reflected in the Blend Income Report but are exported as part of the 1003. This allows lenders to compare the borrower-stated employment and income information to the 3rd party sourced employment information.
Login-Based Provider Workflow
If Instant Verification fails to locate employer and income data, Blend Income will attempt to gather income and employment data through our login-based provider service. Login-based providers allow borrowers to search for and log in to their providers’ payroll services in order to populate the employment and income data. Income that is retrieved from our Login-Based Provider workflow is not D1C or AIM certified at this time, and cannot be re-verified.
When the borrower reaches the Income section of the application, they will be presented with the income source selection screen.
If the borrower chooses Employment, a new screen will appear asking them to search for their employer. The borrower will enter their employer’s name and press Continue.
If the employer is located through our login-based provider service, the next screen will explain that the borrower can securely link their payroll account to automatically import income and employment information, saving more time than entering this manually.
If the borrower clicks I’d rather add details manually they will be prompted to manually enter employment data.
If the borrower clicks Connect your employment data they will see a pop-up modal from the payroll provider.
Borrowers should proceed through the workflow and enter the credentials for the payroll provider to proceed with connecting their data to the application. Once the borrower successfully logs in, the modal will disappear, and the application will show a summary of the employer and income data.
Borrowers can remove the income or accept the information by clicking Continue. Borrowers will still have the ability to edit on the next screen.
Borrowers can click Edit to make changes to the existing information, add another income source by clicking Yes, add more income.
To proceed with the application borrowers can click No, continue”
Blend Income Report Generation
If the borrower accepts the income, a Blend Income report will be generated. There will be one report per employer, per borrower.
The report will be available in the Documents tab of the borrower portal, and the Docs tab in the lender application. See Blend Income - Income Report to learn more.
Note: The Blend Income Report will be generated for all borrowers if the Instant Lookup workflow produces a hit, regardless of whether the borrower accepts or rejects the match.
MyPay (Military Pay) Integration
Blend Income supports an integration with MyPay that will allow borrowers who are receiving income from the military to connect to their MyPay account. This method is similar to the Login-Based Provider workflow.
- Income derived from the MyPay integration is not D1C or AIM certified and cannot be re-verified.
- Lenders must have the Login-Based Provider workflow enabled in their environments in order to use Blend Income’s MyPay integration for military income.
In the Getting Started section of the application, borrowers will be asked if they are an active military personnel, a veteran or surviving spouse. If borrowers move the slider from “No” to “Yes,” they will see additional fields asking for more information about their status.
Note: If a borrower chooses “Surviving Spouse” as their current military status, they will be sent down the same paths as a non-military borrower (e.g. any of the borrower workflows outside of this section of the guide). This is because surviving spouses do not have access to MyPay. Income received from the military due to being a surviving spouse should be entered as an annuity rather than attempting to login through MyPay or log it as Military Pay.
Borrowers will proceed through the rest of the application as usual. When they reach the Income section, they will be asked if they would like to add their military income.
Note: In situations where the borrower receives an Instant Lookup hit AND the borrower indicates they are receiving military pay, the Income section will first show the pre-filled income from the Instant Lookup hit. Borrowers will then be able to add their military income by clicking “Yes, add more income” and then clicking on the “Military Pay” tile.
If borrowers click “Add military income details” they will see another page directing them to securely link to their payroll provider (in this case, MyPay).
Clicking Connect your employment data will open a login popup asking for a username and password. Borrowers should use their MyPay account information for these fields.
If the connection is successful, the application will show a preview of pre-filled income for the borrower to review.
Borrowers can click View annual income summary to see a breakdown of income for the current year and past two years.
If borrowers click Remove the income will not be added to their application, and a Blend Income report will not be generated for this income.
Clicking Continue will add the income to the Summary page.
Note: Borrowers can only add military income through our MyPay integration only once. If they click on “Military Pay” after they have already added pre-filled military income, they will need to add that additional military income/employment information manually.
If borrowers have accepted the pre-filled military income, they will see a Blend Income Verification report in the Documents tab of the borrower home. Additionally, they will see Military Leave and Earnings Statements (LESes). Blend will return up to six LESes in production environments, however lenders may notice more than six in testing (beta or sandbox) environments.
Lenders will also see the Blend Income Verification report and all generated LESes in the Docs tab of the lender application. These documents will have the doctype MILITARY_LES.
Note: In some instances, MyPay may return “Defense Finance & Accounting Services” (DFAS) as the company name in their responses. In those cases, the Blend Income report and the application will display DFAS as the Employer Name rather than military branch.