If you forgot your password, follow the steps outlined below.
Note: This guide applies to lenders that log in to Blend using an email and password method. For Single Sign-On (SSO) lenders, follow internal procedures to log in to Blend.
Reset your password in Account settings if you are already logged in
If you forgot your password
1. Visit the log-in page.
2. Click Trouble signing in?
3. Enter the email address associated with your lender account and click Send link.
4. Check your inbox for a Password Reset Request email.
5. Click Reset Password. If the button is not visible, click the reset link located at the bottom of the email.
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- If you don't see the email, refer to Troubleshooting Email Delivery.
Note: Password reset emails will not be sent to SSO users.
6. Create a new password, retype the password to ensure it matches, then click Continue.
Password Requirements
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- Your password must include:
- 8 or more characters
- An uppercase letter
- A lowercase letter
- A number
- A special character (! # $ ? % @)
- Your password must include:
7. The password has been successfully changed. Proceed to log in.
Reset your password in Account settings if you are already logged in
If you wish to change your password while you are logged in to your account, follow the steps below.
- Navigate to Your settings
- Click Account
- Click Password
- Enter your current password, and type a new password twice
- Click Save Changes
- You will be logged out after successfully changing your password. Proceed to log in with the new credentials
Note: For security purposes, all non-SSO (Single Sign-On) users will be required to reset their password every 90 days.
DISCLAIMER: The features on this page may not be applicable to your institution. Please reach out to Blend Support for more information on what features are enabled for your use.
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