Password Reset for Lender Users

If you forgot your Blend password, please follow the instructions below to reset it.

• If you forgot your password
• Password Requirements
• How to change your password
• What is SSO?
• How do I know if I'm an SSO user?

Note: This only applies to lenders that log in to Blend using an email and password method. For Single Sign-On (SSO) lenders, follow internal procedures to log in to Blend.

If you forgot your password

1. Visit the log-in page.

2. Click Trouble signing in?

3. Enter the email address associated with your lender account and click Send link.

4. Check your inbox for a Password Reset Request email.

5. Click Reset Password. If the button is not visible, click the reset link located at the bottom of the email.

If you don't see the email, refer to Troubleshooting Email Delivery to learn what you can do.

Note: Blend does not send password reset emails if your login method is SSO.

6. Create a new password, retype the password to ensure it matches, then click Continue.

Password Requirements

• • Your password must include:
    • 8 or more characters
    • An uppercase letter
    • A lowercase letter
    • A number
    • A special character (! # $ ? % @)

7. The password has been successfully changed. Proceed to log in.

How to change your password

If you wish to change your password while you are logged in to your account, follow the steps below.

1. Navigate to Your settings
2. Click Account
3. Click Password
4. Enter your current password, and type a new password twice
5. Click Save Changes
6. You will be logged out after successfully changing your password. Proceed to log in with the new credentials

Note: For security purposes, all non-SSO (Single Sign-On) users will be required to reset their password every 90 days.

What is SSO?

Single Sign-On (SS)O) is a login method that allows a user that is already signed in to one service, be automatically signed into another service. An example of this is "Sign in with Google" or "Sign in with Apple" that you see on many sites today.

If your organization is configured with SSO, you log in to your organization and typically, you can log in to Blend with a link provided by your administrator without the need to enter your credentials again.

Blend offers lenders the option to configure SSO and make the login experience more seamless for lender users.

Note: If you are an administrator and wish to configure SSO for your organization, please reach out to Blend Support.

How do I know if I'm an SSO user?

If you log in to Blend using email and password on the screen below and log in successfully, you are not an SSO user.

If you log in to your organization, and then you log in to Blend with a link provided by your administrator, it is likely that you are an SSO user.

DISCLAIMER: The features on this page may not be applicable to your institution. Please reach out to Blend Support for more information on what features are enabled for your use.