Re-send an Invitation to a borrower

Loan teams can now re-send an invitation to a borrower with just a click.

Re-send an invitation 

1. Click Resend Invite. The option is only available after the initial invite has been sent to the borrower.

a. Select borrower’s name, if applicable (the drop-down option is only available if there is a  co-borrower on the application and the co-borrower has been activated in Blend).

2. Customize the email if needed.

2. Click Resend invite.

  Note: Once the email is sent, Blend will log the activity in the Activity Feed with the borrower, application template and message. 

  Note: Sending an invitation to the borrower when the loan is in an archived state will result in an "Unexpected error occurred" alert.

     Tip: You can use this process if the borrower is unable to find the initial invitation email, their activation link expired after 7 days, or if the borrower's initial email address was incorrect (update the email address on file before re-sending the invitation). 

 DISCLAIMER: All mentioned features on this page may not be applicable to your institution, please reach out to (support@blend.com) for more information on what features are enabled for your use.