DISCLAIMER: All mentioned features on this page may not be applicable to your institution, please reach out to (email@example.com) for more information on what features are enabled for your use.
Loan teams can now refresh assets in Blend whenever needed.
1. Select the desired loan and navigate to the Assets section of the Application Page.
2. Click Refresh Assets.
3. Select the accounts to be refreshed.
4. Click Refresh accounts.
Note: It may take a minute or two to refresh accounts.
5. Click New statement available link to view refreshed statement.
a. All updated asset statements will be uploaded to the Docs tab once available.
6. You will see the following statuses for refreshed accounts:
a. Connected – Blend has refreshed the Generated Asset Statement for the last 2 months of data
b. Locked – Account needs additional authentication; a Follow-Up has been issued for the borrower to reconnect the account. Once completed, Blend will generate an updated statement for this account.
c. Not connected – Account was added manually; a Follow-Up has been issued for the borrower to upload updated account statements.
Note: If the borrower did not connect to an account during the application process:
In post-submission, you can issue a Follow-Up, which will ask the borrower to connect to their bank accounts or to upload bank statements. Once completed by the borrower, you will be able to refresh those accounts using Asset Refresh.
Version: 1.0 Rev: 7/22/19