Blend requests Follow-Ups based on the information entered in the application and automatically sends them to the borrower upon submit. These "intelligent" workflows are part of the standard set of post-submission workflows enabled for a new customer. Each customer has the opportunity to configure each item, as noted below, or opt out of the workflow to conform with their credit policy. For "intelligent" workflows that are dependent on credit, they can only be enabled if credit is pulled in Blend.
Note: If you’d like to disable any of the listed workflows, please reach out to Blend Support.
View Automatically Requested Follow-Ups in Blend
Loan teams can see which follow ups were requested automatically through Blend Intelligence in the Follow-Ups tab of the application.
- Navigate to the Follow-Ups screen.
- All system generated Follow-Ups will display in the Automatically Requested section, they are automatically sent to the borrower upon loan submission.
Blend Intelligence Follow-Ups Overview
Loan teams cannot modify the Application Template since that is set at the customer level. However, LOs can remove requests from an individual loan.
Tip: All documents detailed here will be available in Blend’s Docs tab for download or consumption via your current Blend-LOS integration.
Assets |
Gift Letter
Automatically requests a Gift Letter to be signed by your borrower and borrower’s donor, inclusive of the following details:
Configurable decisions Display lender’s logo (from Blend branding) on Gift Letter.
Bank Statements Automatically requests Bank Statements (covering last 60 days of activity) for each account a borrower manually enters in Blend.
Trigger logic Borrower manually entered asset information for an account.
Connected Accounts Automatically generates Asset Statements (for last 60 days of activity) for each account a borrower connected in Blend.
Trigger logic Borrower connected their account in Blend. |
Income |
Paystubs Automatically requests Paystubs for the last 30 days. If applicable, we will also additionally request an end-of-year paystub.
Trigger logic To trigger Paystubs, borrower’s current income source is the following:
Additionally, if the borrower's’ employment period includes 12/31 and borrower indicates any bonus, commission, or overtime income, we will also request an end-of-year paystub.
W-2s Automatically requests up to 2 years of W-2s for each relevant employer, depending on borrowers’ start date.
Trigger logic Borrower enters any of the following:
1099s Automatically requests up to 2 years of 1099s.
Trigger logic Borrower enters Independent Contract Pay.
Personal Tax Returns Automatically requests up to 2 years of Tax Returns. Only one set of tax returns will be requested for borrowers who indicated shared filing.
Trigger logic Blend uses April 15 as the cutoff date to determine which two years tax returns are requested.
Configurable Decisions
Business Tax Returns or K-1s Automatically requests up to 2 years of Business Tax Returns or K-1s depending on the type of business and ownership percentage.
Trigger logic
Tax Transcripts Automatically requests Tax Transcripts (4506-C) to be signed by each borrower. With the latest version of the form, only the primary borrower is required to sign the form. The co-borrower does not need to sign.
Configurable Decisions The following configurations can be made at the lender-level:
Annuity Award Letter, Deferred Compensation Award Letter, Pension Award Letter, and Social Security Award letter are not under Tax Transcripts. They should each get their own header.
Rental Agreement Automatically requests a Rental Agreement for each investment property.
Trigger logic
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Real Estate Owned (REO) |
Mortgage Statement Automatically requests a Mortgage Statement for each relevant property (owned properties with outstanding mortgages and/or subject property that is being refinanced)
Configurable Decisions Client can select whether Mortgage Statements should be requested for:
Other Financing Statement Automatically requests statement to validate any Additional Financing.
Trigger logic Borrower indicates owning the subject property
Home Insurance Policy Automatically requests borrower's home insurance policy.
Trigger logic Borrower indicates owning real estate. Each owned property will get a separate HOI request. If refi, always request HOI. |
Letters of Explanation |
Large Deposit LOE Automatically requests a Large Deposit Letter of Explanation with source of deposit and supporting documentation, as applicable. Possible supporting documentation include proof of sale, paystubs, 2 months of bank statements, or other.
Trigger logic
Configurable decisions
Credit Inquiry LOE Automatically requests a Credit Inquiry Letter of Explanation with a borrower-provided outcome and reason for each inquiry.
Trigger logic
Configurable decisions Require Borrower signature on LOE (decision is applicable across all Blend LOEs).
Late Payment LOE Automatically requests a Late Payment Letter of Explanation with a borrower-provided reason for each late payment.
Trigger logic
Configurable decisions
Public Record LOE Automatically requests a Public Record Letter of Explanation with a borrower-provided outcome for each public record (judgment, tax liens, bankruptcies, etc.).
Trigger logic
Configurable decisions Require Borrower signature on LOE (decision is applicable across all Blend LOEs). |
Other |
Custom Request Automatically requests lender-specified document from all borrowers
Configurable decisions Lender can request any document to be configured to be asked of all borrowers post-submission. For example: Borrower’s Authorization Form. |
DISCLAIMER: The features on this page may not be applicable to your institution. Please reach out to Blend Support for more information on what features are enabled for your use.
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